ENCOY

ENCOY stands for Edifying Nurtured Child Of YAHWEH. This means we are Children of God who, by the guidance of the Holy spirit, goal is to edify believers and non-believers.

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company. If the product you received is deemed defective your order is eligible for a refund. We thank you for understanding this policy!

All of our apparel is in UNISEX sizing

Yahweh is the name for the God of the Israelites, representing the biblical pronunciation of "YHWH", the Hebrew name revealed to Moses in the book of Exodus. (Exodus 3:14). The English translation of YHWH is "I Am" or "I Am that I Am".

Due to products being made to order, orders will take 1-3 weeks to process and ship. If your order takes more than 3 weeks to ship you will be refunded 100% of your shipping cost. This policy begins 24 hours after your order is placed and processed. Orders placed on the weekend and holidays are processed on the next business day. My order says delivered but I have not received it, what should I do? USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office. Shipping Address Issues Encoy WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments. It is the customer's responsibility to provide the correct information before submitting their order. If the shipping or product information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.

We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at Weareencoy@gmail.com to notify us of the mix up. Please include your order number, name and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.